Whee Yen Wong, Chan Wai Lee, Kim Yeow Tshai. Six Sigma in IT Processes, IT Services and IT Products: A Fact or a Fad? Six Sigma beyond Manufacturing in IT Processes, IT Services and IT Products. In 12th IEEE International Conference on Computer and Information Technology, CIT 2012, Chengdu, Sichuan, China, October 27-29, 2012. pages 524-531, IEEE Computer Society, 2012. [doi]
@inproceedings{WongLT12, title = {Six Sigma in IT Processes, IT Services and IT Products: A Fact or a Fad? Six Sigma beyond Manufacturing in IT Processes, IT Services and IT Products}, author = {Whee Yen Wong and Chan Wai Lee and Kim Yeow Tshai}, year = {2012}, doi = {10.1109/CIT.2012.115}, url = {http://doi.ieeecomputersociety.org/10.1109/CIT.2012.115}, researchr = {https://researchr.org/publication/WongLT12}, cites = {0}, citedby = {0}, pages = {524-531}, booktitle = {12th IEEE International Conference on Computer and Information Technology, CIT 2012, Chengdu, Sichuan, China, October 27-29, 2012}, publisher = {IEEE Computer Society}, isbn = {978-1-4673-4873-7}, }