The role of choice and customization on users interaction with embodied conversational agents: effects on perception and performance

Jun Xiao, John T. Stasko, Richard Catrambone. The role of choice and customization on users interaction with embodied conversational agents: effects on perception and performance. In Mary Beth Rosson, David J. Gilmore, editors, Proceedings of the 2007 Conference on Human Factors in Computing Systems, CHI 2007, San Jose, California, USA, April 28 - May 3, 2007. pages 1293-1302, ACM, 2007. [doi]

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