How Influential Are Mental Models on Interaction Performance? Exploring the Gap between Users' and Designers' Mental Models through a New Quantitative Method - researchr publication

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Bingjun Xie, Jia Zhou, Huilin Wang. How Influential Are Mental Models on Interaction Performance? Exploring the Gap between Users' and Designers' Mental Models through a New Quantitative Method. Adv. Human-Computer Interaction, 2017, 2017. [doi]

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