How does online doctor-patient interaction affect online consultation and offline medical treatment?

Wen-xing, Ping-Yu Hsu 0001, Yu-wei Chang, Wen-Lung Shiau. How does online doctor-patient interaction affect online consultation and offline medical treatment?. Industrial Management and Data Systems, 120(1):196-214, 2020. [doi]

@article{XingHCS20,
  title = {How does online doctor-patient interaction affect online consultation and offline medical treatment?},
  author = {Wen-xing and Ping-Yu Hsu 0001 and Yu-wei Chang and Wen-Lung Shiau},
  year = {2020},
  doi = {10.1108/IMDS-05-2019-0261},
  url = {https://doi.org/10.1108/IMDS-05-2019-0261},
  researchr = {https://researchr.org/publication/XingHCS20},
  cites = {0},
  citedby = {0},
  journal = {Industrial Management and Data Systems},
  volume = {120},
  number = {1},
  pages = {196-214},
}