aDMSCN: A Novel Perspective for User Intent Prediction in Customer Service Bots

Kuan Xu, Chilin Fu, Xiaolu Zhang, Cen Chen, Ya Lin Zhang, Wenge Rong, Zujie Wen, Jun Zhou, Xiaolong Li 0005, Yu Qiao 0001. aDMSCN: A Novel Perspective for User Intent Prediction in Customer Service Bots. In Mathieu d'Aquin, Stefan Dietze, Claudia Hauff, Edward Curry, Philippe Cudré-Mauroux, editors, CIKM '20: The 29th ACM International Conference on Information and Knowledge Management, Virtual Event, Ireland, October 19-23, 2020. pages 2853-2860, ACM, 2020. [doi]

Abstract

Abstract is missing.