Models of dynamic relations among service activities, system state and service quality on computer and network systems - researchr publication authors

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Nong Ye, Stephen S. Yau, Dazhi Huang, Mustafa Baydogan, Billibaldo Martinez Aranda, Auttawut Roontiva, Patrick Hurley. Models of dynamic relations among service activities, system state and service quality on computer and network systems. Information, Knowledge, Systems Management, 9(2):99-116, 2010. [doi]

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