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The Determinants of IS User Satisfaction and Dissatisfaction: A Text Mining Approach

Yixiu (Ashley) Yu, Fred D. Davis. The Determinants of IS User Satisfaction and Dissatisfaction: A Text Mining Approach. In 23rd Americas Conference on Information Systems, AMCIS 2017, Boston, MA, USA, August 10-12, 2017. Association for Information Systems, 2017. [doi]

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