Towards a framework for describing cloud service characteristics for use by chief information officers

Konstantinos Zachos, James Lockerbie, Brian Hughes, Peter Matthews. Towards a framework for describing cloud service characteristics for use by chief information officers. In Requirements Engineering for Systems, Services and Systems-of-Systems (RESS), 2011 Workshop on, Trento, Italy, August 30, 2011. pages 16-23, IEEE, 2011. [doi]