Selecting Critical Processes for a Six Sigma Project: Experiences from an Automotive Bank

Gregor Zellner, Susanne Leist, Florian Johannsen. Selecting Critical Processes for a Six Sigma Project: Experiences from an Automotive Bank. In P. M. Alexander, Marita Turpin, J. P. van Deventer, editors, 18th European Conference on Information Systems, ECIS 2010, Pretoria, South Africa, June 7-9, 2010. pages 77, 2010. [doi]

Abstract

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