Why Does Interactional Unfairness Matter for Patient-Doctor Relationship Quality in Online Health Consultation? The Contingencies of Professional Seniority and Disease Severity

Xiaofei Zhang 0003, Xitong Guo, Kee-hung Lai, Yi Wu 0007. Why Does Interactional Unfairness Matter for Patient-Doctor Relationship Quality in Online Health Consultation? The Contingencies of Professional Seniority and Disease Severity. In Hsinchun Chen, Qing Fang, Daniel Zeng, Jiang Wu, editors, Smart Health - International Conference, ICSH 2018, Wuhan, China, July 1-3, 2018, Proceedings. Volume 10983 of Lecture Notes in Computer Science, pages 61-69, Springer, 2018. [doi]

Abstract

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