Customizing Quality Management Practices: A Conceptual and Measurement Framework

Dongli Zhang, Kevin W. Linderman, Roger G. Schroeder. Customizing Quality Management Practices: A Conceptual and Measurement Framework. Decision Sciences, 45(1):81-114, 2014. [doi]

@article{ZhangLS14-1,
  title = {Customizing Quality Management Practices: A Conceptual and Measurement Framework},
  author = {Dongli Zhang and Kevin W. Linderman and Roger G. Schroeder},
  year = {2014},
  doi = {10.1111/deci.12059},
  url = {http://dx.doi.org/10.1111/deci.12059},
  researchr = {https://researchr.org/publication/ZhangLS14-1},
  cites = {0},
  citedby = {0},
  journal = {Decision Sciences},
  volume = {45},
  number = {1},
  pages = {81-114},
}