Classification of Email Queries by Topic: Approach Based on Hierarchically Structured Subject Domain

Anna V. Zhdanova, Denis V. Shishkin. Classification of Email Queries by Topic: Approach Based on Hierarchically Structured Subject Domain. In Hujun Yin, Nigel M. Allinson, Richard T. Freeman, John A. Keane, Simon J. Hubbard, editors, Intelligent Data Engineering and Automated Learning - IDEAL 2002, Third International Conference, Manchester, UK, August 12-14, Proceedings. Volume 2412 of Lecture Notes in Computer Science, pages 99-104, Springer, 2002. [doi]