The Effect of Group Membership, System Reliability and Anthropomorphic Appearance on User's Trust in Intelligent Decision Support System

Xiangying Zou, Chunhui Lv, Jingyu Zhang. The Effect of Group Membership, System Reliability and Anthropomorphic Appearance on User's Trust in Intelligent Decision Support System. In Don Harris, Wen-Chin Li, editors, Engineering Psychology and Cognitive Ergonomics. Cognition and Design - 17th International Conference, EPCE 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings, Part II. Volume 12187 of Lecture Notes in Computer Science, pages 231-242, Springer, 2020. [doi]

Abstract

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