Abstract is missing.
- Allocating Data Processing CostsThomas E. Bell. 1-6
- MVS Transaction ChargingRonald L. Hankison. 7-12
- Standard Costing for Data ProcessingGregory J. Nolan. 13-16
- Computer Cost Accounting Panel (abstract)Thomas E. Bell. 17
- A Performance Management System Using SASJames A. Morris. 19-34
- An MVS Performance Data Base and Reporting System Using SASJames P. Curtin. 35-39
- Evolution of ADP ProcurementRobert G. Dunn. 41-44
- Selecting Computer Systems: Evolving Ideas and Techniques (panel abstract)Dennis M. Conti, Robert G. Dunn, A. Mukherjee, Frank C. Wimler, Thomas F. Wyrick. 45
- Productivity in the Development Function (abstract)Phillip C. Howard. 47
- Measurement of Computer User SatisfactionSammy W. Pearson, James E. Bailey. 49-58
- Experiences Measusing User SatisfactionDonald R. Deese. 59-66
- Standardizing Computer Performance MeasuresCarol B. Wilson. 67-72
- Performance Management Reporting Systems - A TutorialMichael F. Morris. 73-95
- Implementing a Performance Management SystemSteve Lowry, David Schafer. 97-109
- Notes on Performance Reporting to Senior ManagementLloyd R. Hasche, Richard A. Grace. 111-121
- Performance Reporting Systems: A Tool for Performance ManagementRobert E. Rogers. 123-156
- A Method for the Estimation of Resource Use for Queueing ModelsEdwin Anderson. 157-164
- Consistency Equations for Queueing Network ModelsJames P. Bouhana. 165-173
- Case Study - DECsystem-10 CPU Utilization, Performance, and SaturationGlenn Ricart. 175-194
- Effects of Finite Memory on the Performance of a Large Scale Multiprogrammed Batch Computer SystemB. R. Newsom. 195-210
- Simulation of Local Computer Networks - A Case StudyJeffry W. Yeh. 211-219
- Capacity Management of Terminal Driven Systems Using Operational AnalysisTachen Leo Lo, Tzyh-Jong Wang. 221-226
- Capacity Planning with Queueing Network Models: An IMS Case StudyAllan I. Levy. 227-233
- Performance Evaluation of CICS Using SAS and the CICS Performance Analyzer DataH. W. Barry Merrill. 235-247
- A Technique for Establishing Resource Limited Job Class StructuresH. Pat Artis. 249-253
- Management and Performance Reporting in an MVS EnvironmentMario M. Morino. 259-272
- Hybrid Instrumentation on the NCR CriterionBlaine Gaither, Evelyn D. Patrick. 279-284
- DASD Configuration AnalysisHugh Hoffman. 285-301
- A Software Physics Analysis of Disk Subsystem PerformanceRoger P. Kovach. 303-304
- The Time Varying Nature of Computer WorkloadsJeffrey M. Mohr. 305-319
- Modeling Software Systems for Performance PredictionsConnie U. Smith, James C. Browne. 321-341
- Conducting a Data Center Performance ReviewWilliam Jouris. 343-360
- Computer Installation Effectiveness ReviewsDavid E. Y. Sarna. 361-373
- The Science of Computer Management (an Opinion)H. Fred Silver. 375-396
- Why Automated Production Control?Carl H. Dreyer. 423-458
- IBM-370 Channel ArchitectureCharles B. Ross. 459-467
- DP Workload ForecastingWilliam Perlman, Raymond Jozwik. 469-476
- Programmer Productivity in COBOL Application TuningBarbara J. Walter. 477-516