Abstract is missing.
- Organizational Transformation Through E-Government: Myth or Reality?Hans Jochen Scholl. 1-11 [doi]
- The Governance of Back Office Integration in E-Government: Some Dutch ExperiencesVictor Bekkers. 12-25 [doi]
- E-Government Systems in Developing Countries: Stakeholders and ConflictRahul De . 26-37 [doi]
- Intelligent Measuring and Improving Model for Customer Satisfaction Level in e-GovernmentTae-Hyun Kim, Kwang Hyuk Im, Sang-Chan Park. 38-48 [doi]
- Accountability of Electronic Cross-Agency Service-Delivery ProcessesJeffrey Gortmaker, Marijn Janssen, René W. Wagenaar. 49-56 [doi]
- Citizen Relationship Management and E-GovernmentBettina Larsen, Michael E. Milakovich. 57-68 [doi]
- DSS in a Local Government Context - How to Support Decisions Nobody Wants to Make?Åke Grönlund. 69-80 [doi]
- Monitoring and Updating Regulations and Policies for Government ServicesSoon Ae Chun, Edwin Portscher, James Geller. 81-92 [doi]
- Service Take-Up and Impacts of E-Government in AustriaGeorg Aichholzer. 93-104 [doi]
- Evaluation of a Risk-Modelling Tool at the Business Case of eService Projects - Results from a Workshop in the UKAdrianos Evangelidis. 105-112 [doi]
- Achieving Administrative Transparency Through Information Systems: A Case Study in the Seoul Metropolitan GovernmentSeongcheol Kim, Keunhee Cho. 113-123 [doi]
- eGovernment and Structural Reform on Bornholm: A Case StudyJan Pries-Heje. 124-136 [doi]
- When Technology Meets the Mind: A Comparative Study of the Technology Acceptance ModelLucy Dadayan, Enrico Ferro. 137-144 [doi]
- E-Government Practice: What One Country Could Learn from OtherMohammad Shakil Akther, Takshi Onishi, Tetsuo Kidokoro. 145-150 [doi]
- Measuring the Performance of Digital Divide Strategies: The Balanced Scorecard ApproachChien-Chih Yu, Hsing-I Wang. 151-162 [doi]
- Policy and Practice in Standards Selection for E-Government Interoperability FrameworksLuis Guijarro. 163-173 [doi]
- SIGES-PERE: A Collaborative GIS for Radiological Disaster ManagementRolando Quintero, Miguel Torres, Marco Moreno, Giovanni Guzmán. 174-185 [doi]
- Feasibility Study for a Legal Knowledge System in the County of HerfordOlivier Glassey, Thomas F. Gordon. 186-197 [doi]
- A Quality Inspection Method to Evaluate E-Government SitesAna Cristina Bicharra Garcia, Cristiano Maciel, Fernando Bicharra Pinto. 198-209 [doi]
- Organisational Changes, Skills and the Role of Leadership Required by eGovernmentChristine Leitner, Matthias Kreuzeder. 210-217 [doi]
- PA s Boundaries and the Organizational Knowledge ProcessesFrancesco Bolici. 218-225 [doi]
- Providing Pan-European E-Government Services with the Use of Semantic Web Services Technologies: A Generic Process ModelVassilios Peristeras, Konstantinos A. Tarabanis. 226-236 [doi]
- A Proposal for a Semantic-Driven eGovernment Service ArchitectureLuis Álvarez Sabucedo, Luis E. Anido-Rifón. 237-248 [doi]
- Knowledge Engineering Suite: A Tool to Create Ontologies for Automatic Knowledge Representation in Knowledge-Based SystemsTânia C. D Agostini Bueno, Hugo Cesar Hoeschl, Andre Bortolon, Eduardo da Silva Mattos, Cristina Souza Santos. 249-260 [doi]
- Guided Interactive Information Access for E-CitizensGiovanni Maria Sacco. 261-268 [doi]
- The Opportunities and Barriers of User Profiling in the Public SectorWillem Pieterson, Wolfgang Ebbers, Jan van Dijk. 269-280 [doi]
- Personalized Access to Multi-version Norm Texts in an eGovernment ScenarioFabio Grandi, Federica Mandreoli, Riccardo Martoglia, Enrico Ronchetti, Maria Rita Scalas, Paolo Tiberio. 281-290 [doi]
- An Infrastructural Approach to Secure Interoperability of Electronic IDs: The Bridging BackboneFranco Arcieri, Andrea Dimitri, Fabio Fioravanti, Enrico Nardelli, Katia Pallucca, Alberto Postiglione, Maurizio Talamo. 291-299 [doi]
- A Distributed Network Architecture for Robust Internet Voting SystemsCraig Burton, Shanika Karunasekera, Aaron Harwood, Duana Stanley, Ioanna Ioannou. 300-308 [doi]
- Electronic Voting: An All-Purpose PlatformRicardo André Costa, Mário Jorge Leitão, Isidro Vila Verde. 309-316 [doi]