Table of Contents

• Knowledge Sharing and Community Promotion in Online Health Communities: Examining the Relationship Between Social Support, Community Commitment, and Trust TransferZaenal Abidin, Achmad Nizar Hidayanto, Dedi Iskandar Inan, Amira Luthfia Fitriani, Atikah Zahrah Halim, M. Farhan Mardadi, Rizkah Shalihah. 3-15 [doi]
• Compliment Rules or Compliments Rule? A Population-Level Study of Appearance Commenting Norms on Social MediaErica Åberg, Aki Koivula, Iida Kukkonen, Outi Sarpila, Tero Pajunen. 16-28 [doi]
• Understanding Open Collaboration of Wikipedia Good ArticlesHuichen Chou, Donghui Lin, Toru Ishida 0001, Naomi Yamashita. 29-43 [doi]
• Federated Artificial Intelligence for Unified Credit AssessmentMinh Duc Hoang, Linh Le, Anh Tuan Nguyen, Trang Le, Hoang D. Nguyen. 44-56 [doi]
• Exploring TikTok Use and Non-use Practices and Experiences in ChinaXing Lu, Zhicong Lu, Changqing Liu. 57-70 [doi]
• Building an Integrated Comment Moderation System - Towards a Semi-automatic Moderation ToolDennis M. Riehle, Marco Niemann, Jens Brunk, Dennis Assenmacher, Heike Trautmann, Jörg Becker 0001. 71-86 [doi]
• Understanding Moderation in Online Mental Health CommunitiesKoustuv Saha, Sindhu Kiranmai Ernala, Sarmistha Dutta, Eva Sharma, Munmun De Choudhury. 87-107 [doi]
• User-Generated Short Video Content in Social Media. A Case Study of TikTokAliaksandra Shutsko. 108-125 [doi]
• Review of Electronic Word-of-Mouth Based on BibliometricsPeihan Wen, Ruiquan Wang. 126-144 [doi]
• Identifying User Experiences for Decision-Making in Service ScienceSilvana I. Aciar, Mayela Coto, Gabriela Aciar. 147-157 [doi]
• Customer eXperience in e-Learning: A Systematic Mapping StudyIván Balmaceda Castro, Cristian Rusu, Silvana Aciar. 158-170 [doi]
• Customer eXperiences in Retail: Case Studies in Physical and Virtual ChannelsCamila Bascur, Cristian Rusu, Daniela Quiñones. 171-180 [doi]
• Evaluation of Customer eXperience and Behaviour: A Literature ReviewSandra Cano, Cristian Rusu, Daniela Quiñones. 181-192 [doi]
• User eXperience Heuristics for National Park WebsitesDania Delgado, Daniela Zamora, Daniela Quiñones, Cristian Rusu, Silvana Roncagliolo, Virginica Rusu. 193-204 [doi]
• Programmer eXperience: A Set of Heuristics for Programming EnvironmentsJenny Morales, Cristian Rusu, Federico Botella, Daniela Quiñones. 205-216 [doi]
• Understanding User Needs and Customer eXperience in Tourism AreaLuis Rojas, Daniela Quiñones, Cristian Rusu. 217-225 [doi]
• Customer eXperience in Valparaíso Hostels: Analyzing Tourists' OpinionsVirginica Rusu, Cristian Rusu, Daniela Quiñones, Silvana Roncagliolo, Victoria Carvajal, Martin Muñoz. 226-235 [doi]
• Students' Perception on Customer eXperience: A Comparative StudyCristian Rusu, Virginica Rusu, Federico Botella, Daniela Quiñones, Bogdan Alexandru Urs, Ilie Urs, Jenny Morales, Sandra Cano, Silvana Aciar, Iván Balmaceda Castro. 236-246 [doi]
• An Experimental Study on Promotion of Pro-Environmental Behavior Focusing on "Vanity" for Interactive AgentMizuki Yamawaki, Kimi Ueda, Yoshiki Sakamoto, Hirotake Ishii, Hiroshi Shimoda, Kyoko Ito, Takuya Fujioka, Qinghua Sun, Yasuhiro Asa, Takashi Numata. 247-258 [doi]
• The Key Role of Social Media in Identifying Consumer Opinions for Building Sustainable Competitive AdvantagesArmenia Androniceanu, Irina Georgescu, Jani Kinnunen. 261-277 [doi]
• The Digital "Advertising Call": An Archeology of Advertising LiteracyKarine Berthelot-Guiet. 278-294 [doi]
• Research on Computational Simulation of Advertising Posters Visual CognitionXueni Cao, Ying Fang, Liyu Zhu, Xiaodong Li, Liqun Zhang. 295-308 [doi]
• "Fail, Clickbait, Cringe, Cancel, Woke": Vernacular Criticisms of Digital Advertising in Social Media PlatformsGustavo Gomez Mejia. 309-324 [doi]
• A Study on the Similarity of Fashion Brands Using Consumer Relationship and Consumer SenseYuzuki Kitajima, Kohei Otake, Takashi Namatame. 325-335 [doi]
• Analysis of Consumer Community Structure and Characteristic Within Social MediaShin Miyake, Kohei Otake, Takashi Namatame. 336-354 [doi]
• Exploring Advertising Literacy Digital Paths: Comparison Between Gender Approaches Among Chilean StudentsClaudia Montero-Liberona, Gianluigi Pimentel Varas, Gregorio Fernández Valdés. 355-373 [doi]
• Comparison of the Purchasing Behavior for Oneself or Other Using Eye Tracking Gaze DataMei Nonaka, Kohei Otake, Takashi Namatame. 374-388 [doi]
• Analysis of Fashion Market Trend Using Advertising Data of Shopping Information SiteRetsuya Saito, Kohei Otake, Takashi Namatame. 389-400 [doi]
• The Power of Social Media Marketing on Young Consumers' Travel-Related Co-creation BehaviorFarzana Sharmin, Mohammad Tipu Sultan. 401-414 [doi]
• An Exploratory Investigation of Facebook Live Marketing by Women Entrepreneurs in BangladeshMohammad Tipu Sultan, Farzana Sharmin. 415-430 [doi]
• A Study on Bilingual Superimposed Display Method on Digital SignageTakumi Uotani, Yoshiki Sakamoto, Yuki Takashima, Takashi Kurushima, Kimi Ueda, Hirotake Ishii, Hiroshi Shimoda, Rika Mochizuki, Masahiro Watanabe. 431-443 [doi]
• Zika Outbreak of 2016: Insights from TwitterWasim Ahmed, Peter A. Bath, Laura Sbaffi, Gianluca Demartini. 447-458 [doi]
• An Analysis of the Current Policies for Social Media Use in Saudi Higher EducationFaowzia Alharthy, Yuanqiong Wang, Alfreda Dudley. 459-470 [doi]
• AMISA: A Pilot Study of an Emotional Supporting Device Between Friends Over Long-DistanceYuanyuan Bian, Teng-Wen Chang. 471-482 [doi]
• An Agile Product Design in a Smart City Context: A Use Case for Air Pollution AwarenessJaime Díaz, Oscar Ancán. 483-500 [doi]
• Instagram StoriesCristóbal Fernández Robin, Scott McCoy, Diego Yáñez Martínez, Luis Cardenas. 501-510 [doi]
• Proposal to Enhance University Students' Motivation to Switch to a Morning-Oriented Lifestyle with a Community ApproachHidenori Fujino, Taiga Okunari, Yuko Kato, Honoka Kobashi, Tomoya Tarutani, Nao Miyano, Soyoka Yagi. 511-525 [doi]
• An Exploration of a Social Media Community: The Case of #AcademicTwitterLina Gomez-Vasquez, Enilda Romero-Hall. 526-537 [doi]
• Does Delivery Method Matter for Multicultural Undergraduate Students? A Case Study of an Australian University in the United Arab EmiratesAjrina Hysaj, Doaa Hamam. 538-548 [doi]
• Proposal of the Elderly Supporting System Based on the Perspective of Local Community in JapanAyaka Ito, Masaya Ando, Hitoshi Uchida, Muneo Takemoto, Yuichi Murai. 549-558 [doi]
• Proposal of the Onion Watch Application for Enjoying a StrollTakayoshi Kitamura, Yu Gang, Tomoko Izumi, Yoshio Nakatani. 559-568 [doi]
• Online Gambling Activity in Finland 2006-2016Aki Koivula, Pekka Räsänen, Ilkka Koiranen, Teo Keipi. 569-583 [doi]
• Being Together Apart: Does Communication via Social Media Help or Harm Romantic Relationships?Mark Turner, Emma Prince. 584-597 [doi]
• Technology-Based Social Skills Learning for People with Autism Spectrum DisorderKatherine Valencia, Virginia Zaraza Rusu, Erick Jamet, Constanza Zúñiga, Eduardo Garrido, Cristian Rusu, Daniela Quiñones. 598-615 [doi]
• A Personalized and Context Aware Music Recommendation SystemChampika H. P. D. Wishwanath, Supuni N. Weerasinghe, Kanishka H. Illandara, A. S. T. M. R. D. S. Kadigamuwa, Supunmali Ahangama. 616-627 [doi]