Table of Contents

• Customer Hierarchy of Needs: Customer Centric Approach to Agile Product DevelopmentPaige Dysert, Sasanka Prabhala. 3-11 [doi]
• Context is Key: Mining Social Signals for Automatic Task Detection in Design Thinking MeetingsSteffi Kohl, Mark P. Graus, Jos G. A. M. Lemmink. 12-27 [doi]
• Selection and Modeling of a Formal Heuristic Evaluation Process Through Comparative AnalysisAdrian Lecaros, Arturo Moquillaza, Fiorella Falconi, Joel Aguirre, Alejandro Tapia, Freddy Paz. 28-46 [doi]
• Design Trend Analysis and Design Innovation Based on Card Heuristic MethodLi-jun Liu, Yi Li. 47-56 [doi]
• Reporting the Application of User Experience Tools and Proxy Users in an Industrial Process Based on Double DiamondGeorge Moreno de Oliveira, Andrine Nascimento Carvalho, Beatriz Sgobi Lamego, Ingrid Teixeira Monteiro, Enyo José Tavares Gonçalves, Alyson Fernandes Basilio. 57-74 [doi]
• A Process to Support the Remote Tree Testing Technique for Evaluating the Information Architecture of User Interfaces in Software ProjectsAlejandro Tapia, Arturo Moquillaza, Joel Aguirre, Fiorella Falconi, Adrian Lecaros, Freddy Paz. 75-92 [doi]
• Developing Personas in UX Process: A Case Study for a Web-Documentary to Increase Empathy Among Social GroupsElisângela Vilar, Milena Monteiro, Sónia Rafael, Francisco Rebelo, Paulo Noriega. 93-107 [doi]
• The Exploration of Tools and Methods for Designing Smart Products in User ExperienceYichen Wu. 108-119 [doi]
• Building up Personas by Clustering Behavior Motivation from Extreme UsersXin Xin, Yonghao Wang, Yiwen Zhang, Qianqian Wu, Wenmin Yang, Chenhong Yang, Rongrong Zhang, Michael T. Lai, Wei Liu. 120-131 [doi]
• Effective Public Participation in Urban Open Space: Take Yangpu Waterfront Scenario Workshop as an ExamplePeng Xu. 132-141 [doi]
• Research on Product Design Process Based on the Integration of Perceptual Image and Brand IdentityZhijuan Zhu, Ziyi Zhang, Yan Qin, Siyi Li. 142-154 [doi]
• IOHIVE: Design Requirements for a System that Supports Interactive Journaling for Beekeepers During Apiary InspectionsTheodora Chamaidi, Katerina Malisova, Vangelis Nomikos, Evangelos Vlachogiannis, Charalambos Alifieris, Chrysostomos Rigakis, Modestos Stavrakis. 157-172 [doi]
• Combining Virtual Reality and Eye Tracking to Recognize Users' Aesthetic Preference for Product ModelingWanyu Chen, Haining Wang. 173-181 [doi]
• A Study of the Affordance of Haptic Stimuli in a Simulated Haunted HouseGina M. Clepper, Aravind Gopinath, Juan Sebastián Martínez, Ahmed Farooq, Hong Z. Tan. 182-197 [doi]
• Research on the Influencing Factors of Shopping Mall Experiential Marketing on Consumer Attitudes: A Case of Guangzhou Sunac MallYiwen Cui, Dan Wu, Lulu Ge, Xiaomin Xu. 198-219 [doi]
• Different Sample Sources, Different Results? A Comparison of Online Panel and Mail Survey RespondentsAki Koivula, Jukka Sivonen. 220-233 [doi]
• The Effect of Music Type Association on Design Product StylingChi-Meng Liao, Chih-Wei Lin, Lan-Ling Huang, Li-fen Ke. 234-245 [doi]
• The Effect of Camera Viewing Angle on Product Digital Presentation PerceptionRafal Michalski, Jerzy Grobelny. 246-258 [doi]
• Demographic Census: Searching for the Best User ExperiencePatricia Zamprogno Tavares, Luiz Agner, Simone Bacellar Leal Ferreira. 259-274 [doi]
• Usability in Automated Teller Machines Interfaces: A Systematic Literature ReviewRosangela Valenzuela, Arturo Moquillaza, Freddy Paz. 275-294 [doi]
• User Experience Research in China: A 15-Year Bibliometric AnalysisWenfeng Xia 0003, Zhen Liu. 295-313 [doi]
• Why Some "User-Centred" Medical Devices do not Provide Satisfactory User Experiences? An Investigation on User Information Factors in New Device Development ProcessesFan Yang, Liuzhuang Wang, Xiong Ding. 314-324 [doi]
• Comparison of Usability and Immersion Between Touch-Based and Mouse-Based Interaction: A Study of Online ExhibitionsQijuan Yu, Xinmiao Nie, Haining Wang, Zilong Li. 325-338 [doi]
• Identifying Key Factors Influencing Mobile Music App User Experience in China Using a Fuzzy DEMATEL MethodMeiyu Zhou, Hanwen Du, Zhengyu Wang, Li Wang, Yibing Wu, Jinyao Zhang, Yajing Xu, Lu Zhong. 339-350 [doi]
• Augmented Reality Books: A User Experience EvaluationJoana Casteleiro-Pitrez. 353-368 [doi]
• G4NHE Second Edition: Refining a Generic Gamification Technique to Engage HCI Evaluators in Consolidation TasksJosé Cezar de Souza Filho, Andréia Libório Sampaio, Ingrid Teixeira Monteiro, Paulyne Matthews Jucá. 369-388 [doi]
• Towards More Clean Results in Data Visualization: A Weka Usability ExperimentJaime Díaz, Roberto Espinosa, Jorge Hochstetter. 389-400 [doi]
• Usability Assessment and Improvement Plan for Treadmills in Campus GymMingxia Gao, Sihui Peng, Zhengxian He, Huaming Peng, Marcelo M. Soares. 401-413 [doi]
• Examining the Usability of a Short-Video App Interface Through an Eye-Tracking ExperimentJia Wu 0005, Rui Zhou, Nan Chen, Yujie Shi. 414-427 [doi]
• Usability Evaluation and Redesign of an Integrated ChairLin Liu, Sijia Cheng, Haoran Li, Marcelo M. Soares, Meng Li. 428-446 [doi]
• Promising or Influencing? Theory and Evidence on the Acceptance of Mobile Payment Among the Elderly in ChinaRuisi Liu, XueAi Li, Junjie Chu. 447-459 [doi]
• Applying a New Questionnaire to Evaluate the Usability of Peruvian E-Government WebsitesFreddy Paz. 460-472 [doi]
• Online Virtual Simulation Course Design for VR Glasses Fit AnalysisMeng Qiu, Haining Wang, Yujia Du, Yuxin Ju. 473-483 [doi]
• A Systematic Review About Quantitative Metrics for the Usability Evaluation of Retail E-commerce Web Sites Based on Open Source PlatformsMaria Quispe. 484-503 [doi]
• Usability Study of Museum Website Based on Analytic Hierarchy Process: A Case of Foshan Museum WebsiteYiteng Sun, Zhelin Li, Zhen Liu. 504-525 [doi]
• Cumulative Distortions in Usability Testing: Combined Impact of Web Design, Experiment Conditions, and Type of Task and Upon User States During Internet UseAlexander V. Yakunin, Svetlana S. Bodrunova. 526-535 [doi]