Serviceology for Smart Service System, Selected papers of the 3rd International Conference of Serviceology, ICServ 2015, San Jose, CA, USA, 7-9 July 2015

Yuriko Sawatani, James C. Spohrer, Stephen K. Kwan, Takeshi Takenaka, editors, Serviceology for Smart Service System, Selected papers of the 3rd International Conference of Serviceology, ICServ 2015, San Jose, CA, USA, 7-9 July 2015. Springer, 2017. [doi]

Conference: icserv2017

Editors

Yuriko Sawatani

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James C. Spohrer

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Stephen K. Kwan

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Takeshi Takenaka

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