Table of Contents

• Cultural Consumption and Consumer Well-Being: Implications from the Self-Determination TheoryNoel Yee-Man Siu, Tracy Jun-Feng Zhang, Candy Ka-Yan Ho, Ho-Yan Kwan. 1-4 [doi]
• Co-opetition and Service InnovationFu-Shan Tseng, Ja-Shen Chen, Hua-Hung Weng. 5-12 [doi]
• Developing a Design Process for Cross-Media Productions in Cultural Services: A View of Value MigrationChi-Yu Chang, Chia-Han Yang. 13-20 [doi]
• Investigating Customer Loyalty in Service Failure-Recovery Encounter: The Moderating Role of Customer CoproductionHo-Yan Kwan, Noel Yee-Man Siu, Tracy Jun-Feng Zhang. 21-24 [doi]
• The Strategic Emerging Industries' Development: A Service-Dominant Logic PerspectiveRich C. Lee. 25-28 [doi]
• Service Experience Image for Value Co-creation: The Creative Communities in Taipei CityChen-Fu Yang, Yu-Chun Wang, Tung-Jung Sung. 29-34 [doi]
• An Exploration on the Lifestyles and Kansei Needs of Shower Bar UsersJui-Jan Chan, Tung-Long Lin, Stanley Huang, Tang Chun-Wen. 35-41 [doi]
• Interactive Experience Design of Medical Simulation TrainingTan Ke, Pan Xinhua, Gao Yuan. 42-45 [doi]
• Discussion on TPM Implementation of Performance Measurement through Case Study in TaiwanChi-Chih Shen. 46-49 [doi]
• Constructing Intelligent Design Platform for Co-design Novel Interior Design ServiceChiung-Hui Chen. 50-53 [doi]
• Engaged Scholarship for Designing Product Service System Innovation Opportunities in an Industrial Design CourseYuan Lu, Ehsan Baha. 54-58 [doi]
• A Systematic Design Framework for Product-Service Systems and Its ImplementationYong Se Kim, Sang-Won Lee, Heji Jeong, Sun Ran Kim, Jin Hui Kim, Ji Hye Noh, Jong Hung Won. 59-66 [doi]
• Modeling an Agent-Based Healthcare Service System: An Exploration of the Capitation Payment Scheme of Zhishan-CHG in TaiwanFu-ren Lin, Rung-Wei Po, Min-Chen Lin, Wen-Ya Lin, B. Chang. 67-74 [doi]
• Wish-Led Service Innovation Process: An Example of Innovative Bus Service SystemDing-Bang Luh, Chi-Hua Wu, Kuo-Shu Chen. 75-78 [doi]
• How Can Personalized Online Services Affect Customer Loyalty: The Relationship Building PerspectiveYu-Wen Li, Ting-Peng Liang, Kwok Kee Wei. 79-85 [doi]
• The Influence of Online Atmosphere on Perceived Quality, Satisfaction and Purchase IntentionSharlin Chen, Fei-Fei Cheng. 86-90 [doi]
• The Effect of Online Sales Promotion Strategies on Consumers' Perceived Quality and Purchase Intention: A Moderating Effect of Brand AwarenessYi-Ting Huang, Fei-Fei Cheng. 91-95 [doi]
• The Negative Critical Incidents of Social Network Service: An Exploratory StudyKan-Min Lin. 96-99 [doi]
• Zebra Effect in Fashion Design: Challenging Consumer Stereotype on Striped ClothingTzu-Yu Chen, Li-Hsun Peng. 100-107 [doi]
• The Learning Experience of Fine Art by Somatosensory Game DevicePei-Fen Wu, Mu-Jung Huang, Nai-Wen Chang. 108-114 [doi]
• Evaluating Interactions between Appearance-Related Product Designs and Facial CharacteristicsChih-Hsing Chu, Szu-Hao Huang, I.-Jan Wang, Cheng-Hung Lo. 115-118 [doi]
• Attraction and Action: User Types for Blending Aesthetical and Functional DesignTingyi S. Lin. 119-122 [doi]
• A Service Evolution Registry with Alert-Based ManagementZaiwen Feng, Dickson K. W. Chiu, Keqing He. 123-130 [doi]
• Multi-purpose Planning for Practical Web Service Composition ProblemsWei Zhu, Jian Huang, Farokh B. Bastani, I.-Ling Yen. 131-138 [doi]
• Web Service Composition: From UML to OptimizationChing-Seh Wu, Ibrahim Khoury. 139-146 [doi]
• Efficient Service Discovery Using Similarity-Distance-Based RelaxationShang-Pin Ma, Chih-Chun Ma, Wen-Tin Lee. 147-154 [doi]
• Proposing a Values Exchange Model: A Service Design Tool for Interpretation of Values Patterns in a Wellness ContextPei-Chen Tsai, Yi-Shin Deng, Ming-Chuen Chuang. 155-161 [doi]
• A Systematic Methodology for Service Innovation and Performance Measurement with a Home Service Case StudyHao-Ping Lo, Pi-Lien Chiu, Ming-Chuan Chiu. 162-169 [doi]
• Dynamic Multi-interface Services: An Application to the Design of a Multimedia ServiceJorge Grenha Teixeira, Lia Patrício, Ko-Hsun Huang, Leonel Nóbrega, Larry L. Constantine, Raymond P. Fisk. 170-173 [doi]
• Improve the Design of Human-Computer Interface in Digital GamesShu-Chun Ho, Bau-Yi Li. 174-177 [doi]
• The Design of IT-Enabled Service Systems: Developing a Theory for Multi-agent Service SystemsHsin-Lu Chang, Michael J. Shaw. 178-185 [doi]
• How to Innovate Intellectual Property Service by Prediction of Infringement ProbabilityHsin-Ning Su, Ching-Wen Kang, Jia-Yun Lin, Yin-Hsuan Wu, Michael Lee, Pei-Chun Lee. 186-192 [doi]
• Dynamic Evolution of Technological Service SystemJia-Yun Lin, Hsin-Ning Su. 193-200 [doi]
• The Timing of Using Patent Information by University Scientists: A Lesson from the Biotechnology Sector in TaiwanTeh-Yuan Chang, Jia-Rong Li. 201-207 [doi]
• A Novel Use of Big Data Analytics for Service Innovation HarvestingAditya K. Ghose, Evan D. Morrison, Yingzhi Gou. 208-214 [doi]
• The Web Services Composition Testing Based on Extended Finite State Machine and UML ModelChing-Seh Wu, Chi-Hsin Huang. 215-222 [doi]
• Forecasting in Multi-skill Call Centers: A Multi-agent Multi-service (MAMS) Approach: Research in ProgressGianmario Motta, Thiago Barroero, Daniele Sacco, Linlin You. 223-229 [doi]
• Cloud Computing: The Issue of Service Quality: An Overview of Cloud Service Level Management ArchitecturesGianmario Motta, Linlin You, Daniele Sacco, Nicola Sfondrini. 230-233 [doi]
• Designing Services for Happy Times in a Movie TheaterHsiao-Wei Chiu, M. Nathania, Yi-Ting Lin, Xu-Xun Huang. 234-236 [doi]
• A Dynamic Service Composition Architecture in Supporting Reliable Web Service SelectionPo-Yuan Chen, San-Yih Hwang, Chien-Hsiang Lee. 237-238 [doi]
• A Study of Motivation and Capability for Users in ISD Projects to Engage in Co-production BehaviorTzu-Wei Fu, Tung-Chin Lin. 239-240 [doi]
• Tagging Service System Design Using Voting Promotion StrategyYen-Chun Huang, Wei-Feng Tung. 241-242 [doi]
• Students' Movie ServiceYu-Wen Huang, Yan-Guang Jiang, Thuong Pham Thi, Fang-Ning Chang, Kuan-Liang Liu. 243-244 [doi]
• Understanding the Impacts of Information Quality, System Quality and Service Quality on Consumers' Satisfaction and Continuance IntentionYu Wen Hung, Shih-Chieh Hsu. 245-246 [doi]
• Process for Redesigning Theaters' ServiceMei-Ting Jou, Yu-Pei Chen, Thai Dao, Ting-Jun Chen, Yi-ling Chen. 247-249 [doi]
• Inventory Prediction in a Food-Processing-and-Distribution CompanyChih-Chin Liang. 250-251 [doi]
• A System for Service Blueprint DesignTing-Peng Liang, Yu-Wen Wang, Ping-Ju Wu. 252-253 [doi]
• Exploring the Effective of Unexpectedness: An Extension of Expectation-Disconfirmation TheoryShih-Yu Wang, Tzu-Wei Fu. 254-255 [doi]