Table of Contents

• Elements of success for user servicesLyle B. Smith. 1-7 [doi]
• PrivacySusan H. Nycum. 8 [doi]
• Firmament of terminalsThomas H. Bennett. 9-10 [doi]
• Brokering and servicing terminalsL. Ernest Payne. 11-13 [doi]
• Selecting standard time-sharing terminalsJohn Schofield. 14-18 [doi]
• The computer center newsletter: a struggle for survivalRita Seplowitz Saltz. 19-21 [doi]
• Computers and testing, a new applicationJack H. Rhine Jr.. 22-25 [doi]
• Tips: a CMI system for higher educationAllen C. Kelly. 26-29 [doi]
• A wish-list for user services facilitiesDavid M. Clayton. 30-31 [doi]
• SPSS: beginning its second decadeC. Hadlai Hull. 32-35 [doi]
• An overview of OSIRIS IIIGregory A. Marks. 36-44 [doi]
• SASJane T. Helwig. 45-46 [doi]
• The magic black boxBeth Wyckoff. 47-48 [doi]
• User services and operationsMel Ray. 49 [doi]
• Overcoming computerese: some linguistic considerations for more effective user communicationsWilliam E. Knabe. 50-52 [doi]
• A state of the art survey in computing services: Imperial College computer centreRoger Hunt. 53-54 [doi]
• From chaos to credibilityEdrice Reynolds. 55-60 [doi]
• Student involvement in the development of CAI and administrative systems: some considerations for a successful work-study relationshipRobert L. DeMichiell. 61-63 [doi]
• The Iowa documentation system: a computer-based approach to software documentationWilliam E. Knabe, Pete L. Trotter. 64-71 [doi]
• Project assist academic services search and inquiry system for time-sharingRuth Drozin. 72-75 [doi]
• Managing computer center documentation with an integrated databaseJesse Michael Caton, John R. Sack. 76-81 [doi]
• The notice file systemLouise Rehling. 82-90 [doi]
• The Computer Center's potential as a community educational resource tool: an overview of the Pennsylvania State College system computing activities and an introduction to the sessionBarbara F. Medina. 91-92 [doi]
• The Computer Center's potential as a community educational resource tool: the problem areas addressedRobert J. Buff. 93-94 [doi]
• The Computer Center's potential as a community educational resource tool: from the instructor's point of viewJohn Dowling Jr.. 95-96 [doi]
• National and international developments in providing data information servicesJudith S. Rowe. 97-99 [doi]
• Work planning and project control for user servicesLois J. Secrist. 100-102 [doi]
• Performance evaluation: a step toward accountabilityRichard A. Pollak. 103-105 [doi]
• The new computer professionFrank B. Rowlett Jr.. 106-107 [doi]
• User services: double duty for systems programmersBen B. Barnes, Tricia W. Dudley. 108-110 [doi]
• Human oriented user services: a break with traditionDavid G. Roach. 111-113 [doi]
• Commuter students' computer usageRic O. Stewart. 114-117 [doi]
• Human factors influencing the command, control and communication functions of a timesharing systemJon A. Stewart. 118-121 [doi]
• A humanistic approach to user servicesFrank W. Allen. 122-124 [doi]
• A user oriented educational computing networkJesse C. Lewis. 125-126 [doi]
• Computing for students to useCharles Mosmann. 127-129 [doi]
• User feedback and how to get itPete L. Trotter. 130-132 [doi]
• How can documentors keep in touch with users?Ann White. 133-134 [doi]
• Overview of consulting in a multi-vendor environmentGerald L. Swanson. 135-136 [doi]
• Co-operative computing at five Southern Ontario universitiesDavid Oldacre. 137-142 [doi]
• User services Watergate: information management in a multi-vendor environmentHilda M. Standley. 143-144 [doi]
• Building and maintaining instructional program librariesPenny Crane. 145-146 [doi]
• Keeping the tread on invented wheelsJoanne R. Hugi. 147-150 [doi]
• Program library maintenance and monitoringJohn R. Ehrman. 151-157 [doi]
• EDUNET: what it is - will it work?Ron Code. 158 [doi]
• Batch student free accessDavid L. Clark. 159-163 [doi]
• Stanford University low overhead timesharingJohn McCarthy. 164 [doi]
• Free access at UW-MadisonFred M. Jacobson. 165-168 [doi]
• Statistical consulting: the responsibility cycleJan Curley. 169-171 [doi]