Table of Contents

• Are we doing enough for the user?James W. Johnson. 1 [doi]
• Doing too much for the userBob Paver. 2 [doi]
• Promoting academic computing: Description of a faculty intern programSteven B. Just. 3-4 [doi]
• Some thoughts on users' servicesStefan Shrier. 5-7 [doi]
• Who's who in computer users and servicesRichard H. Baum, David A. Nuesse. 8-15 [doi]
• Internal communications for external resultsRita Seplowitz Saltz. 16-21 [doi]
• Maintaining credibility in user educationLois J. Secrist. 22-23 [doi]
• Standards in user educationJane T. Baxter. 24 [doi]
• Performance statistics can help the usersRobert Beebe, Dick Johnson, Richard Lagerstrom. 25-31 [doi]
• An integrated approach to user services software supportVirginia K. Patterson. 32-34 [doi]
• An interactive system for reporting hardware and software problemsJuanita Petrone. 35-40 [doi]
• Excellence, a service standard?H. Gordon Bennett. 41-43 [doi]
• The proximity of users to user services: The opposite caseG. Christopher Habers. 44-46 [doi]
• Marketing of EDUNET resourcesElizabeth Little. 47 [doi]
• Marketing computer services in the academic environment: Some practical considerationsWilliam E. Knabe. 48 [doi]
• Promotion and marketing of computing expanding the user baseMichael A. Steinberg, Douglas Van Houweling. 49-53 [doi]
• Computer video classes a view from both sides of the cameraDavid Sieg, Bishop Hall, Whit Crowley, Carrier Hall. 54-55 [doi]
• Evaluating video tape instruction as a resource for user educationWilliam E. Knabe. 56 [doi]
• A time sharing terminal adapted for use by blind programmersKevin Fjelsted. 57-59 [doi]
• Optical scanning at the University of Missouri - ST. LouisElmer C. Smith. 60-75 [doi]
• How come COM?Edrice Reynolds. 76-79 [doi]
• The effective use of user advisory committees in the management of computer resourcesBarry L. Bateman. 80-83 [doi]
• The development and implementation of an executive seminar on computer awareness for university administratorsRichard A. Pollak. 84-85 [doi]
• OLDS: An on line documentation systemHarvey J. Poorbaugh. 86-88 [doi]
• The use of electronic mail for user servicesGerald R. Lathrop. 89-94 [doi]
• Do you talk with your computer?Arlene Larsen. 95-105 [doi]
• The avail systemArthur O. Cromer. 106-115 [doi]
• PLATO support at a remote siteRex A. Thomas. 117-118 [doi]
• A checklist for transporting large user codesPaul Messina. 119-122 [doi]
• A scheme for coordinating the processing services and documentation of the remote batch userDorothy A. Creswell. 123-125 [doi]
• Planning for instructional time-sharing serviceDale La Frenz. 126 [doi]
• One year later: A large system conversionSuzanne Greenberg, Edward M. Krol. 127-136 [doi]
• Mechanisms for the delivery of documentation services to usersSteven L. Huyser. 137 [doi]
• User documentation: Types and preparation methodsJack Thompson, Susan G. Howell. 138-141 [doi]
• Psycological factors in computer programming advisement in a university environmentHerbert C. Kugel. 142-146 [doi]
• Every user is not amiableDavid Dearth. 147-149 [doi]
• A technique for assisting researchers in the orderly transfer of information via magnetic tapeFrederick P. Morrison. 150-151 [doi]
• An integrated system of graphics softwareMarguerite A. Boisvert. 152-157 [doi]
• Developing user services for the researcherCarol Waters. 158-161 [doi]
• Review without violenceLori Buffum. 162-166 [doi]
• Establishing documentation standards or creating chaos out of confusionDavid M. Clayton. 167-169 [doi]
• Should a university computer center newsletter aspire to literary grandeur?John J. Simon Jr. 170-172 [doi]
• National opinions from university computing center documentors on procedures, ideals, and interpersonal relationshipsAnn White. 173-198 [doi]
• Statistical consulting vs statistical software selection, or; how many ways can you get in trouble by giving statistical advice?James F. Moore, Charles E. Fisher. 199-200 [doi]
• Consulting services and the social sciences: Communication and cooperationRonn J. Hy, Peter B. Nelson, William L. Waugh. 201-205 [doi]
• User services and statistical users: Our changing relationshipKathleen Cook, David Weible. 206-208 [doi]
• Scientific information retrieval system: A new approach to research data managementGary D. Anderson, Eli Cohen, Wally Gazdzik, Barry Robinson. 209-212 [doi]
• A new approach to data archive decision-makingJane Wolin. 213-217 [doi]
• Experiences with a data set security system in a university environmentGordon K. Springer. 218-227 [doi]
• Developing a framework for consulting policies and proceduresJohn Beck. 228-230 [doi]
• A work-training program for developing consultants at the University of Missouri - St. LouisWilliam P. Heinbecker. 231-239 [doi]
• An algorithm for sorting bibliographic dataCharles R. Sage. 240-243 [doi]
• The problem of retrieval of information from a specialized data baseJames Hoekstra. 244-245 [doi]
• Cares the current awareness reference service at Iowa state universityNancee Nilsen. 246-248 [doi]
• Computing futuresJean C. Bonney, A. Faye Borthick, Brenda L. Ferriero, Besty R. Little, Elizabeth Wettstein, Eva Michna. 249-251 [doi]
• The future for user servicesA. Faye Borthick. 252-255 [doi]