Duen Horng Chau, Brad A. Myers, Andrew Faulring. What to do when search fails: finding information by association. In Mary Czerwinski, Arnold M. Lund, Desney S. Tan, editors, Proceedings of the 2008 Conference on Human Factors in Computing Systems, CHI 2008, 2008, Florence, Italy, April 5-10, 2008. pages 999-1008, ACM, 2008. [doi]
Abstract is missing.