Joan Morris DiMicco, Nancy Mann. User Research to Inform Product Design: Turning Failure into Small Successes. In Jofish Kaye, Allison Druin, Cliff Lampe, Dan Morris, Juan Pablo Hourcade, editors, Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, San Jose, CA, USA, May 7-12, 2016, Extended Abstracts. pages 872-879, ACM, 2016. [doi]
Abstract is missing.