Since 2010, the IESS conferences provide a forum for the presentation and exchange of research results and practical experiences within the new field of Service Science, bringing together researchers and practitioners from many different areas. Services represent the largest sector of the economy in many nations. Service Science aims to understand and study the conception, design, implementation, deployment, maintenance and operation of services, in particular technology based services such as IT services. Service Science represents an interdisciplinary approach to systematic innovation in service systems, integrating management, social, legal and engineering aspects to address the theoretical and practical aspects of the challenging services industry and of its economy. Building on previous editions and the growing momentum in this emerging and exciting discipline, IESS is further strengthening its position as an academic conference focusing on the exploratory aspects surrounding service science. The goal of IESS is to offer academics, researchers and practitioners of all disciplines this exploratory forum to communicate and share results. The conference programme will feature paper presentations, workshops, and interactive panel sessions.
| Submissions: | October 15, 2012 |
| Event: | February 6, 2013-February 8, 2013 |