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Comparing Data from Chatbot and Web Surveys: Effects of Platform and Conversational Style on Survey Response Quality

Soomin Kim 0001, Joonhwan Lee, Gahgene Gweon. Comparing Data from Chatbot and Web Surveys: Effects of Platform and Conversational Style on Survey Response Quality. In Stephen A. Brewster, Geraldine Fitzpatrick, Anna L. Cox, Vassilis Kostakos, editors, Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, CHI 2019, Glasgow, Scotland, UK, May 04-09, 2019. pages 86, ACM, 2019. [doi]

Authors

Soomin Kim 0001

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Joonhwan Lee

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Gahgene Gweon

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