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Naoki Abe, Prem Melville, Cezar Pendus, Chandan K. Reddy, David L. Jensen, Vince P. Thomas, James J. Bennett, Gary F. Anderson, Brent R. Cooley, Melissa Kowalczyk, Mark Domick, Timothy Gardinier. Optimizing debt collections using constrained reinforcement learning. In Bharat Rao, Balaji Krishnapuram, Andrew Tomkins, Qiang Yang, editors, Proceedings of the 16th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, Washington, DC, USA, July 25-28, 2010. pages 75-84, ACM, 2010. [doi]

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