A methodology to design and redesign services in smart cities based on the citizen experience

Alberto Abella, Marta Ortiz-de-Urbina-Criado, Carmen de Pablos Heredero. A methodology to design and redesign services in smart cities based on the citizen experience. Information Polity, 24(2):183-197, 2019. [doi]

Authors

Alberto Abella

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Marta Ortiz-de-Urbina-Criado

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Carmen de Pablos Heredero

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