Mark S. Ackerman, Leysia Palen. The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System. In CHI. pages 268-275, 1996. [doi]
@inproceedings{AckermanP96, title = {The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System}, author = {Mark S. Ackerman and Leysia Palen}, year = {1996}, doi = {10.1145/238386.238528}, url = {http://doi.acm.org/10.1145/238386.238528}, researchr = {https://researchr.org/publication/AckermanP96}, cites = {0}, citedby = {0}, pages = {268-275}, booktitle = {CHI}, }