The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System

Mark S. Ackerman, Leysia Palen. The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System. In CHI. pages 268-275, 1996. [doi]

@inproceedings{AckermanP96,
  title = {The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System},
  author = {Mark S. Ackerman and Leysia Palen},
  year = {1996},
  doi = {10.1145/238386.238528},
  url = {http://doi.acm.org/10.1145/238386.238528},
  researchr = {https://researchr.org/publication/AckermanP96},
  cites = {0},
  citedby = {0},
  pages = {268-275},
  booktitle = {CHI},
}