Fran Ackermann. Getting "Messy" with Problems: The Challenges of Teaching "Soft" OR. INFORMS T. Education, 12(1):55-64, 2011. [doi]
@article{Ackermann11-0, title = {Getting "Messy" with Problems: The Challenges of Teaching "Soft" OR}, author = {Fran Ackermann}, year = {2011}, doi = {10.1287/ited.1110.0071}, url = {http://dx.doi.org/10.1287/ited.1110.0071}, researchr = {https://researchr.org/publication/Ackermann11-0}, cites = {0}, citedby = {0}, journal = {INFORMS T. Education}, volume = {12}, number = {1}, pages = {55-64}, }