Saligrama R. Agnihothri, Ajay K. Mishra, D. E. Simmons. Workforce cross-training decisions in field service systems with two job types. JORS, 54(4):410-418, 2003. [doi]
@article{AgnihothriMS03,
title = {Workforce cross-training decisions in field service systems with two job types},
author = {Saligrama R. Agnihothri and Ajay K. Mishra and D. E. Simmons},
year = {2003},
doi = {10.1057/palgrave.jors.2601535},
url = {https://doi.org/10.1057/palgrave.jors.2601535},
researchr = {https://researchr.org/publication/AgnihothriMS03},
cites = {0},
citedby = {0},
journal = {JORS},
volume = {54},
number = {4},
pages = {410-418},
}