Amir Ahmad, Omar Barukab. A Novel Approach to Identify the Categories of Attributes for the Three-Factor Structure in Customer Satisfaction. Complexity, 2020, 2020. [doi]
@article{AhmadB20-0,
title = {A Novel Approach to Identify the Categories of Attributes for the Three-Factor Structure in Customer Satisfaction},
author = {Amir Ahmad and Omar Barukab},
year = {2020},
doi = {10.1155/2020/9506941},
url = {https://doi.org/10.1155/2020/9506941},
researchr = {https://researchr.org/publication/AhmadB20-0},
cites = {0},
citedby = {0},
journal = {Complexity},
volume = {2020},
}