Nadeem Ahmad, Umar Shoaib, Paolo Prinetto. Usability of Online Assistance From Semiliterate Users' Perspective. International Journal of Human-Computer Interaction, 31(1):55-64, 2015. [doi]
@article{AhmadSP15,
title = {Usability of Online Assistance From Semiliterate Users' Perspective},
author = {Nadeem Ahmad and Umar Shoaib and Paolo Prinetto},
year = {2015},
doi = {10.1080/10447318.2014.925772},
url = {http://dx.doi.org/10.1080/10447318.2014.925772},
researchr = {https://researchr.org/publication/AhmadSP15},
cites = {0},
citedby = {0},
journal = {International Journal of Human-Computer Interaction},
volume = {31},
number = {1},
pages = {55-64},
}