A Survey of Evolution in Predictive Models and Impacting Factors in Customer Churn

Mehreen Ahmed, Hammad Afzal, Awais Majeed, Behram Khan. A Survey of Evolution in Predictive Models and Impacting Factors in Customer Churn. Advances in Adaptive Data Analysis, 9(3):1-35, 2017. [doi]

@article{AhmedAMK17,
  title = {A Survey of Evolution in Predictive Models and Impacting Factors in Customer Churn},
  author = {Mehreen Ahmed and Hammad Afzal and Awais Majeed and Behram Khan},
  year = {2017},
  doi = {10.1142/S2424922X17500073},
  url = {https://doi.org/10.1142/S2424922X17500073},
  researchr = {https://researchr.org/publication/AhmedAMK17},
  cites = {0},
  citedby = {0},
  journal = {Advances in Adaptive Data Analysis},
  volume = {9},
  number = {3},
  pages = {1-35},
}