Understanding Citizen Feedback of Jakarta Government Super App: Leveraging Deep Learning Models

Muhammad Cendekia Airlangga, Andi Sulasikin, Yudhistira Nugraha, Nur Laily Romadhotul Husna, Muhamad Erza Aminanto, Fajar Kurniawan, Juan Intan Kanggrawan. Understanding Citizen Feedback of Jakarta Government Super App: Leveraging Deep Learning Models. In IEEE International Smart Cities Conference, ISC2 2023, Bucharest, Romania, September 24-27, 2023. pages 1-6, IEEE, 2023. [doi]

@inproceedings{AirlanggaSNHAKK23,
  title = {Understanding Citizen Feedback of Jakarta Government Super App: Leveraging Deep Learning Models},
  author = {Muhammad Cendekia Airlangga and Andi Sulasikin and Yudhistira Nugraha and Nur Laily Romadhotul Husna and Muhamad Erza Aminanto and Fajar Kurniawan and Juan Intan Kanggrawan},
  year = {2023},
  doi = {10.1109/ISC257844.2023.10293572},
  url = {https://doi.org/10.1109/ISC257844.2023.10293572},
  researchr = {https://researchr.org/publication/AirlanggaSNHAKK23},
  cites = {0},
  citedby = {0},
  pages = {1-6},
  booktitle = {IEEE International Smart Cities Conference, ISC2 2023, Bucharest, Romania, September 24-27, 2023},
  publisher = {IEEE},
  isbn = {979-8-3503-9775-8},
}