Identifying the Value for Service Management

Masaharu Akatsu. Identifying the Value for Service Management. In 9th IEEE International Conference on E-Commerce Technology (CEC 2007) / 4th IEEE International Conference on Enterprise Computing, E-Commerce and E-Services (EEE 2007), 23-26 July 2007, National Center of Sciences, Tokyo, Japan. pages 491-492, IEEE Computer Society, 2007. [doi]

@inproceedings{Akatsu07,
  title = {Identifying the Value for Service Management},
  author = {Masaharu Akatsu},
  year = {2007},
  doi = {10.1109/CEC-EEE.2007.54},
  url = {http://doi.ieeecomputersociety.org/10.1109/CEC-EEE.2007.54},
  researchr = {https://researchr.org/publication/Akatsu07},
  cites = {0},
  citedby = {0},
  pages = {491-492},
  booktitle = {9th IEEE International Conference on E-Commerce Technology (CEC 2007) / 4th IEEE International Conference on Enterprise Computing, E-Commerce and E-Services (EEE 2007), 23-26 July 2007, National Center of Sciences, Tokyo, Japan},
  publisher = {IEEE Computer Society},
}