M. Tolga Akçura, Kannan Srinivasan. Research Note: Customer Intimacy and Cross-Selling Strategy. Management Science, 51(6):1007-1012, 2005. [doi]
@article{AkcuraS05, title = {Research Note: Customer Intimacy and Cross-Selling Strategy}, author = {M. Tolga Akçura and Kannan Srinivasan}, year = {2005}, doi = {10.1287/mnsc.1050.0390}, url = {http://dx.doi.org/10.1287/mnsc.1050.0390}, researchr = {https://researchr.org/publication/AkcuraS05}, cites = {0}, citedby = {0}, journal = {Management Science}, volume = {51}, number = {6}, pages = {1007-1012}, }