Mamoun N. Akroush, Bushra K. Mahadin. An intervariable approach to customer satisfaction and loyalty in the internet service market. Internet Research, 29(4):772-798, 2019. [doi]
@article{AkroushM19,
title = {An intervariable approach to customer satisfaction and loyalty in the internet service market},
author = {Mamoun N. Akroush and Bushra K. Mahadin},
year = {2019},
doi = {10.1108/IntR-12-2017-0514},
url = {https://doi.org/10.1108/IntR-12-2017-0514},
researchr = {https://researchr.org/publication/AkroushM19},
cites = {0},
citedby = {0},
journal = {Internet Research},
volume = {29},
number = {4},
pages = {772-798},
}