Automated issue assignment: results and insights from an industrial case

Ethem Utku Aktas, Cemal Yilmaz. Automated issue assignment: results and insights from an industrial case. Empirical Software Engineering, 25(5):3544-3589, 2020. [doi]

@article{AktasY20,
  title = {Automated issue assignment: results and insights from an industrial case},
  author = {Ethem Utku Aktas and Cemal Yilmaz},
  year = {2020},
  doi = {10.1007/s10664-020-09846-3},
  url = {https://doi.org/10.1007/s10664-020-09846-3},
  researchr = {https://researchr.org/publication/AktasY20},
  cites = {0},
  citedby = {0},
  journal = {Empirical Software Engineering},
  volume = {25},
  number = {5},
  pages = {3544-3589},
}