Minwir Al-Shammari. The Role of People in Enabling a Knowledge-Intensive Customer-Centric Strategy. IJICTHD, 1(1):49-63, 2009. [doi]
@article{Al-Shammari09-0,
title = {The Role of People in Enabling a Knowledge-Intensive Customer-Centric Strategy},
author = {Minwir Al-Shammari},
year = {2009},
doi = {10.4018/jicthd.2009010104},
url = {http://dx.doi.org/10.4018/jicthd.2009010104},
researchr = {https://researchr.org/publication/Al-Shammari09-0},
cites = {0},
citedby = {0},
journal = {IJICTHD},
volume = {1},
number = {1},
pages = {49-63},
}