A proposed customer relationship framework based on information retrieval for effective Firms' competitiveness

Abdulwahab Ali Almazroi, Ayman E. Khedr, Amira M. Idrees. A proposed customer relationship framework based on information retrieval for effective Firms' competitiveness. Expert Syst. Appl., 176:114882, 2021. [doi]

@article{AlmazroiKI21,
  title = {A proposed customer relationship framework based on information retrieval for effective Firms' competitiveness},
  author = {Abdulwahab Ali Almazroi and Ayman E. Khedr and Amira M. Idrees},
  year = {2021},
  doi = {10.1016/j.eswa.2021.114882},
  url = {https://doi.org/10.1016/j.eswa.2021.114882},
  researchr = {https://researchr.org/publication/AlmazroiKI21},
  cites = {0},
  citedby = {0},
  journal = {Expert Syst. Appl.},
  volume = {176},
  pages = {114882},
}