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Twitter Analysis to Predict the Satisfaction of Telecom Company Customers

Latifah Almuqren, Alexandra I. Cristea. Twitter Analysis to Predict the Satisfaction of Telecom Company Customers. In Kevin Koidl, Ben Steichen, editors, Late-breaking Results, Demos, Doctoral Consortium, Workshops Proceedings and Creative Track of the 27th ACM Conference on Hypertext and Social Media (HT 2016), Halifax, Canada, July 13-16, 2016. Volume 1628 of CEUR Workshop Proceedings, CEUR-WS.org, 2016. [doi]

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Latifah Almuqren

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Alexandra I. Cristea

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