Mesfer Alrizq, Abdullah AlGhamdi. Customer satisfaction analysis with Saudi Arabia mobile banking apps: a hybrid approach using text mining and predictive learning techniques. Neural Computing and Applications, 36(11):6005-6023, April 2024. [doi]
@article{AlrizqA24,
title = {Customer satisfaction analysis with Saudi Arabia mobile banking apps: a hybrid approach using text mining and predictive learning techniques},
author = {Mesfer Alrizq and Abdullah AlGhamdi},
year = {2024},
month = {April},
doi = {10.1007/s00521-023-09400-4},
url = {https://doi.org/10.1007/s00521-023-09400-4},
researchr = {https://researchr.org/publication/AlrizqA24},
cites = {0},
citedby = {0},
journal = {Neural Computing and Applications},
volume = {36},
number = {11},
pages = {6005-6023},
}