Towards customer-induced service orchestration - requirements for the next step of customer orientation

Rainer Alt, Jan Fabian Ehmke, Reinhold Haux, Tino Henke, Dirk Christian Mattfeld, Andreas Oberweis, Barbara Paech, Alfred Winter. Towards customer-induced service orchestration - requirements for the next step of customer orientation. Electronic Markets, 29(1):79-91, 2019. [doi]

@article{AltEHHMOPW19,
  title = {Towards customer-induced service orchestration - requirements for the next step of customer orientation},
  author = {Rainer Alt and Jan Fabian Ehmke and Reinhold Haux and Tino Henke and Dirk Christian Mattfeld and Andreas Oberweis and Barbara Paech and Alfred Winter},
  year = {2019},
  doi = {10.1007/s12525-019-00340-3},
  url = {https://doi.org/10.1007/s12525-019-00340-3},
  researchr = {https://researchr.org/publication/AltEHHMOPW19},
  cites = {0},
  citedby = {0},
  journal = {Electronic Markets},
  volume = {29},
  number = {1},
  pages = {79-91},
}