Proposal for a framework for quality measurement to the SPB - Brazilian Public Software

Angela Maria Alves, Marcelo Schneck de Paula Pessôa, Clênio F. Salviano. Proposal for a framework for quality measurement to the SPB - Brazilian Public Software. Business Proc. Manag. Journal, 21(1):100-125, 2015. [doi]

@article{AlvesPS15,
  title = {Proposal for a framework for quality measurement to the SPB - Brazilian Public Software},
  author = {Angela Maria Alves and Marcelo Schneck de Paula Pessôa and Clênio F. Salviano},
  year = {2015},
  doi = {10.1108/BPMJ-07-2013-0104},
  url = {http://dx.doi.org/10.1108/BPMJ-07-2013-0104},
  researchr = {https://researchr.org/publication/AlvesPS15},
  cites = {0},
  citedby = {0},
  journal = {Business Proc. Manag. Journal},
  volume = {21},
  number = {1},
  pages = {100-125},
}