Angela Maria Alves, Marcelo Schneck de Paula Pessôa, Clênio F. Salviano. Proposal for a framework for quality measurement to the SPB - Brazilian Public Software. Business Proc. Manag. Journal, 21(1):100-125, 2015. [doi]
@article{AlvesPS15, title = {Proposal for a framework for quality measurement to the SPB - Brazilian Public Software}, author = {Angela Maria Alves and Marcelo Schneck de Paula Pessôa and Clênio F. Salviano}, year = {2015}, doi = {10.1108/BPMJ-07-2013-0104}, url = {http://dx.doi.org/10.1108/BPMJ-07-2013-0104}, researchr = {https://researchr.org/publication/AlvesPS15}, cites = {0}, citedby = {0}, journal = {Business Proc. Manag. Journal}, volume = {21}, number = {1}, pages = {100-125}, }