Assessing Attitude and Behavioral Intention toward Chatbots in an Insurance Setting: A Mixed Method Approach

Jorge de Andrés Sánchez, Jaume Gené-Albesa. Assessing Attitude and Behavioral Intention toward Chatbots in an Insurance Setting: A Mixed Method Approach. International Journal of Human-Computer Interaction, 40(17):4918-4933, September 2024. [doi]

Authors

Jorge de Andrés Sánchez

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Jaume Gené-Albesa

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