A. Korhan Aras, Xinyun Chen, Yunan Liu. Many-server Gaussian limits for overloaded non-Markovian queues with customer abandonment. Queueing Syst., 89(1-2):81-125, 2018. [doi]
@article{ArasCL18,
title = {Many-server Gaussian limits for overloaded non-Markovian queues with customer abandonment},
author = {A. Korhan Aras and Xinyun Chen and Yunan Liu},
year = {2018},
doi = {10.1007/s11134-018-9575-0},
url = {https://doi.org/10.1007/s11134-018-9575-0},
researchr = {https://researchr.org/publication/ArasCL18},
cites = {0},
citedby = {0},
journal = {Queueing Syst.},
volume = {89},
number = {1-2},
pages = {81-125},
}