Evaluation of call centre conversations based on a high-level symbolic representation

Leticia Arco, Carlos Mosquera, Fabjola Braho, Yisel Clavel Quintero, Johan Loeckx. Evaluation of call centre conversations based on a high-level symbolic representation. In Hanseok Ko, John H. L. Hansen, editors, Interspeech 2022, 23rd Annual Conference of the International Speech Communication Association, Incheon, Korea, 18-22 September 2022. pages 3663-3664, ISCA, 2022. [doi]

@inproceedings{ArcoMBQL22,
  title = {Evaluation of call centre conversations based on a high-level symbolic representation},
  author = {Leticia Arco and Carlos Mosquera and Fabjola Braho and Yisel Clavel Quintero and Johan Loeckx},
  year = {2022},
  url = {http://www.isca-speech.org/archive/interspeech_2022/arco22_interspeech.html},
  researchr = {https://researchr.org/publication/ArcoMBQL22},
  cites = {0},
  citedby = {0},
  pages = {3663-3664},
  booktitle = {Interspeech 2022, 23rd Annual Conference of the International Speech Communication Association, Incheon, Korea, 18-22 September 2022},
  editor = {Hanseok Ko and John H. L. Hansen},
  publisher = {ISCA},
}