Liliana Ardissono, Gianni Bosio, Anna Goy, Giovanna Petrone, Marino Segnan, Fabrizio Torretta. Collaborative Service Clouds. IJITWE, 5(4):23-39, 2010. [doi]
@article{ArdissonoBGPST10,
title = {Collaborative Service Clouds},
author = {Liliana Ardissono and Gianni Bosio and Anna Goy and Giovanna Petrone and Marino Segnan and Fabrizio Torretta},
year = {2010},
url = {http://www.igi-global.com/Bookstore/Article.aspx?TitleId=49198},
researchr = {https://researchr.org/publication/ArdissonoBGPST10},
cites = {0},
citedby = {0},
journal = {IJITWE},
volume = {5},
number = {4},
pages = {23-39},
}