Jonathan Arnowitz, Elizabeth Dykstra-Erickson. It s all about the user... isn t it?. Interactions, 13(1):64, 2006. [doi]
@article{ArnowitzD06c, title = {It s all about the user... isn t it?}, author = {Jonathan Arnowitz and Elizabeth Dykstra-Erickson}, year = {2006}, doi = {10.1145/1109069.1109114}, url = {http://doi.acm.org/10.1145/1109069.1109114}, researchr = {https://researchr.org/publication/ArnowitzD06c}, cites = {0}, citedby = {0}, journal = {Interactions}, volume = {13}, number = {1}, pages = {64}, }