Robert H. August. Strategic planning in computer services: is the tail wagging the dog?. In Proceedings of the 22nd Annual ACM SIGUCCS Conference on User Services, October 15-18, 1994, Ypsilanti, Michigan, USA. pages 49-52, ACM, 1994. [doi]
@inproceedings{August94,
title = {Strategic planning in computer services: is the tail wagging the dog?},
author = {Robert H. August},
year = {1994},
doi = {10.1145/196355.196403},
url = {http://doi.acm.org/10.1145/196355.196403},
researchr = {https://researchr.org/publication/August94},
cites = {0},
citedby = {0},
pages = {49-52},
booktitle = {Proceedings of the 22nd Annual ACM SIGUCCS Conference on User Services, October 15-18, 1994, Ypsilanti, Michigan, USA},
publisher = {ACM},
isbn = {0-89791-656-5},
}